Do you have a physical store?
No, we don’t. We operate online only to provide our services more efficiently and to reach a larger customer base.
How much does shipping cost?
Shipping costs 4.9 for orders less than 59.99. However, we offer free shipping for orders that are $59.99 and over.
How long will it take for my order to arrive?
Delivery times may vary depending on your location. You can expect your order to arrive within 5-7 business days.
What is your return policy?
We accept returns within 30 days of purchase. The product must be unused and in the same condition you received it.
How do I know which water filter fits my needs?
You can refer to our product descriptions or contact our customer service for assistance.
How often should I replace my water filter?
Typically, we recommend replacing your water filter every 3-6 months. However, this might vary depending on the water quality in your area.
What methods of payment do you accept?
We accept all major credit cards, PayPal, and bank transfers.
Can I track my order?
Yes, once your order is shipped, we will provide you with a tracking number via email.
How do I install my new water filter?
Installation instructions are provided with each of our products. If you have any difficulties, please contact our customer service for assistance.
What if the product I received is defective?
We apologize for any inconvenience. Please contact our customer service immediately, and we will arrange a replacement or a refund.
